Selected Work / 2023-2026

Hi, I'm LinDong. Product Designer & Builder.

Lead Product Designer with an applied psychology background.

About

Designing high-friction systems that still feel human.

Project 01

TikTok PayLater

A full case study on designing activation, account states, and repayment orchestration for TikTok Shop Indonesia's BNPL product.

Full case study Financial UX Service system

Designing the PayLater journey inside TikTok Shop.

Sole UX designer
Indonesia
TikTok Shop
July 2024
Open case study
Project 02项目 02

miHoYo Budget System米哈游预算系统

Planning / Control / Traceability规划 / 控制 / 追溯

Business system case业务系统案例 FinOps财务规划 Planning system规划系统

Make budget logic understandable before anyone clicks approve.先把预算逻辑讲清楚,再谈审批体验。

When I took over, the previous designer and product owner had both left. I rebuilt the budget knowledge context myself, shared it with the team, and then drove a self-initiated optimization track across creation, adjustment, split, reporting, and manager summary views, with part of it already shipped.我接手时,之前的设计和产品都已经离职了。我先自己把预算相关的业务知识重新梳理出来,并在团队内做分享,再基于这套共识去推动创建、调整、拆分、报表和管理汇总视图的一组自驱优化专项,其中一部分已经上线。

Product Designer产品设计
Creation / Adjustment / Split / Reports创建 / 调整 / 拆分 / 报表
Finance BP / Business / LD / Managers财务 BP / 业务 / LD / 管理角色
Self-driven work, partly shipped自驱专项,部分已上线
Open case study打开案例
Project 03项目 03

Controlled Agent UIControlled Agent UI

Planner / Protocol / EvalPlanner / Protocol / Eval

System case study系统设计案例 AI UX

Designing AI judgement.设计 AI 的判断方式。

Open case study打开案例
Project 04项目 04

Human-AI Interaction Research in High AI-Literacy Workplaces高 AI 素养职场中的人机交互研究

Literature synthesis / Design translation文献综述 / 设计转译

Research case研究案例 Applied Psychology应用心理学 AI Assistant UXAI 助手 UX

When should AI feel like a partner, and when should it stay a tool?AI 何时该像伙伴,何时应保持工具形态?

A research-led case on anthropomorphic cues, cognitive load, autonomy, and collaboration in high AI-literacy workplace IM contexts. The case translates evidence into actionable interaction principles.这是一个研究驱动案例:围绕高 AI 素养职场 IM 场景中的拟人化线索、认知负荷、自主权与协作效率,把证据转译为可执行交互原则。

Researcher + Product Designer研究者 + 产品设计师
Literature review + framework synthesis文献综述 + 框架整合
Enterprise IM + AI assistant企业 IM + AI 助手
Draft (placeholders reserved)草稿版(关键结果留空)
Open research case打开研究案例